FAQ

Sales

Whether we place an ATM at your location, or you purchase the ATM, we have a selection of ATM's that are the best in the industry in reliablilty, value, functionality, size, and quality. We deliver a product that meets the currently industry regulations, and take responsibility in assuring that the ATM remains compliant with changing standards. (Click to View our ATM Selection)

Service

City ATM knows that service is key to customer satisfaction. It is our focus and our GUARANTEE. We uphold our promise of commitment to our customers by providing the fastest response time, whether it be for a new customer account inquiry or an existing customer servicing need.

Installation

FREE CONSULTATION AND INSTALLATION. City ATM provides a full consultation with each client to arrive at the best possible ATM solution for the location. This includes choice of ATM and optimal ATM positioning for customer safety and convenience. Securing each ATM is a main priority, therefore, we have arrive on location with the tools and processes to assure that the ATM is installed correctly and securely the first time.

Maintenance & Repair

City ATM offers maintenance & repair services to assure maximum uptime on your ATM:

• ATM paper replacement
• ATM dispensers
• ATM printers
• Bill jams
• Triple DES Pin Pad upgrades
• Parts replacement
• Lights & Signs
• Program upgrades
• FREE PAPER for City ATM customers

City ATM offers a LIFETIME LABOR WARRANTY for customers within the city of San Francisco.

Processing

• ATM Accepts ALL MAJOR CREDIT CARDS
• NO HIDDEN COSTS OR FEES
• Full, secure online initialization and reporting on the same day the ATM ins installed
• City ATM utilizes the top processors in the U.S. for our transactions
• 24 hour return on monetary deposits for ATM owners (Friday & weekend transactions deposit on Monday)